01
Project-based services
Includes custom websites, development work, design, consultancy and other agreed projects.
Learn morePOLICIES THAT PUT CLARITY FIRST.
A clear process for cancellationsand refunds.
We aim to be fair, transparent and easy to work with. This page explains how cancellation and refund requests are handled across our services and products.
Design preview — policy wording requires approval before publication.This is a visual mockup. Final terms, eligibility and timeframes will be confirmed before this page goes live.
OUR APPROACH
Different services. A consistent approach.
Our brands and services are designed to be flexible, with clear communication at every stage. This page outlines the areas that may be covered by our refund and cancellation terms. Specific eligibility, timeframes and conditions will be detailed in the final policy.
02
Ongoing services
Includes retainers, managed services and continuous support arrangements.
Learn more03
Product subscriptions
Includes our software platforms and digital products such as CTEB, CTEM and related subscriptions.
Learn more04
Third-party costs
Includes external services and costs such as domain registrations, hosting, licences or third-party tools.
Learn moreCLEAR TERMS. STRONGER PARTNERSHIPS.
We’re here to find the right way forward.
If your plans change, we’ll work with you to understand your situation and explore the best options together.
THE PROCESS
How cancellation and refund requests are handled.
We aim to make the process straightforward and transparent. Here’s how a typical request works. Please note that the exact steps, eligibility and timeframes will be confirmed in the final policy.
01
Submit your request
Include your name, project or invoice reference, and details of the request.
02
We review
Our team will review your request and related project details.
03
We may discuss
We might get in touch for further information or to explore options.
04
You’ll receive an outcome
We’ll confirm the decision and any next steps in writing via email.
FAQs
Common questions.
Can I cancel a project?
Detailed answers will be provided in the final policy.
Can I get a refund for a subscription?
Detailed answers will be provided in the final policy.
What about third-party costs?
Detailed answers will be provided in the final policy.
FAQs
These are general questions to help you understand the process. Detailed answers will be provided in the final policy.
Email info@creativetechendeavors.com with your project or invoice reference and details of your request. Applicable conditions depend on your approved agreement and service; the policy shown here is a draft awaiting approval.
Email info@creativetechendeavors.com with your project or invoice reference and details of your request. Applicable conditions depend on your approved agreement and service; the policy shown here is a draft awaiting approval.
We review your goals, requirements and existing setup before agreeing the scope, cost and a realistic delivery plan. Contact us with your brief for a proposal.
Tell us about your business and requirements. We will help you assess the options, answer your questions and agree a clear next step before work begins.
We review your goals, requirements and existing setup before agreeing the scope, cost and a realistic delivery plan. Contact us with your brief for a proposal.
Tell us about your business and requirements. We will help you assess the options, answer your questions and agree a clear next step before work begins.
GET IN TOUCH
Have a question about a cancellation or refund?
Our team is here to help. Send us your request and we’ll get back to you as soon as possible.